Pixelated Textures and extremely low FPS (10-20fps)
I have a similar problem as described in this thread: https://answers.ea.com/t5/Technical-Issues/FPS-drop-to-10/m-p/10883091
Logging into Apex yesterday and loading into a game the textures are extremely pixelated and my framerate dropped to anywhere between 10 and 25fps. I haven't changed a thing on this computer. When I was done playing Wednesday night, I exited the game, locked the computer and went to bed. Loading back in on Thursday I had this issue. I've already tried the following:
1) Clean boot
2) Delete game and all associated files and reinstall via Origin
3) Download and install via Steam
4) Verify video drives are up-to-date - they weren't, tried both newer AND older drivers
5) Change all video settings in game to lowest
6) Disable shader cache in nVidia control panel, re-enable, reboot
7) "Reinstall" Easy Anti Cheat (per suggestions in other threads)
I'm fresh out of ideas as to what's causing this. It wasn't anything I did on this computer, I even went so far as to restore a backup of the computer from 4 days ago to with no change in Apex behavior. The issue seems isolated to only Apex as all of my other games I still get my normal frame rate (120fps - locked via GSync).
It's not a limitation of hardware (or, rather, shouldn't be...)
Intel i7-10700K
ASUS PRIME Z590-P
Gigabyte AORUS 3080Ti
32GB RAM
Win10 Pro 21H1
Samsung Odyssey G9 49" G-Sync
Any other thoughts, ideas, suggestions? Was there a patch released sometime between when I was done playing late Wednesday night and Thursday afternoon? That's the only variable I can think of at this point.
Ok, I figured it out. I have Citrix Workspace App installed. The "Citrix AppProtection" service is the one doing this. I disabled that one service, reboot and I'm back to around 280FPS. Start that service and launch the game and the frame rate is in the trash. Re-disable service and reboot again and I'm fine. Multiple launches of the game after disabling the service and I'm running without issue.
So this isn't really an Apex issue, but it kinda is. Here's the description of the service that's problematic:
AppProtection software is designed to safeguard entry fields and prevent keylogging spyware from accessing password details and other sensitive information from users.
