Forum Discussion

K1L0Y3's avatar
K1L0Y3
5 years ago

price wrong

pathfinder edition price said $19.99 but it was $29.99 but i didnt know so i bought it thinking it was $19.99
K1L0Y3's avatar
K1L0Y3
5 years ago

i think it was only the in game price. may i please get a refund for my $10?

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@K1L0Y3 

Are you running Apex Legends through Origin, or do you use Steam? 

  • K1L0Y3's avatar
    K1L0Y3
    5 years ago

    Steam

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @K1L0Y3 

      Got it, thanks!

      For any purchase issues on Steam you'll need to reach out to Steam Support to see if they can help. I'm afraid we wouldn't be able to assist from our side because we aren't able to see the Steam billing system. You can find more details on how to contact them at the Steam Support website. 

      If you're still seeing the same prices in-game, could you send me a screenshot of those as well as a screenshot of the price on the actual Steam store? I want to send this up for more investigation, and the screenshots will definitely help with that. 

      • K1L0Y3's avatar
        K1L0Y3
        5 years ago

        i hope these images help!