Forum Discussion

VoddyOJXx's avatar
VoddyOJXx
5 years ago

Problem with squad communication

Hi my headset isn’t working properly during game play, I can hear the game audio and enemies but I’m unable to speak with / hear my teammates even though all my audio setting are on. My headset isn’t...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago
@VoddyOJXx

Hey there!

Which game are you playing and on what platform?
VoddyOJXx's avatar
VoddyOJXx
5 years ago

Im playing Apex on PS4 🙂

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    5 years ago

    @VoddyOJXx 

    Thanks. Looks like you posted in the NHL 21 forums so I'll be moving your post to the Apex Legends forums.

    The best first step is a power cycle which can help clear up technical issues like this.

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PlayStation console for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 1 minute. Launch the game.

    Now if that doesn't fix it, definitely check your audio settings on your console. 

    https://www.playstation.com/en-us/support/hardware/

    For networking, if your NAT is STRICT, that can limit you from speaking with some teammates. In that case, power cycling the network can usually help before you have to consider making any advanced network changes.

    Reboot the power to the modem/router

    1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

    Connection Troubleshooting

    https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/