Forum Discussion

Re: All the skins disappeared in the cross-progression.

@YT_shunshunGames This is happening to a lot of people, same with mine it got wiped to level 1 which is what the pc account I was on was at and my Xbox stuff got wiped. I’ve seen instances of people getting their stuff restored but EA are being stubborn saying they “cant” do it.

6 Replies

  • @Invnceee Thank you for your reply.

    I see that someone else had the same problem. It is so sad to hear that.
    It brings tears to my eyes to think that all the things I have collected will never come back.
  • Invnceee's avatar
    Invnceee
    2 years ago

    Keep the hope mate, they definitely know how to restore these things, just have to keep pushing at them. It’s criminal, my dad is a lawyer and he’s been looking into it today and says that even small companies have backups to the cloud and such and that it doesn’t seem legal. So hopefully if I can sort this out soon we are going to look at taking action. 

  • I see.
    I will keep my hope that everyone will be happy with this cross-progression. I am so glad to have someone to talk to. I will try to contact you here if there is any progress.
    Also, I apologize if this text is rude as we are conversing in translation.

  • Invnceee's avatar
    Invnceee
    2 years ago

    No problem at all, and yes! You’re not alone. Keep pushing them to restore our stuff, they have it there 100% 

  • Thank you very much.
    I will continue to work on it. I will get back to work. Have a good day.

  • vicrattle22's avatar
    vicrattle22
    2 years ago

    did u ever have any luck getting your skins, same happened to me...and it seems like creating a case through EA help just sends and automated message that advises you to follow steps or go back to help...endless loop of nothing. wondering  if people have actually had any luck getting items back and if yes, how they did it??