Forum Discussion

Re: AMD 5700XT Game Crash / Freeze Error : 0x774a0006-dxgi_error_device_hung

Don't worry apex dev said they are working with nividia and they will fix it for nividia users

Us amd users are *

8 Replies

  • DuckOff_TV's avatar
    DuckOff_TV
    6 years ago

    @KEEP_HOLDING_GME  me i am running the game at ultra low Graphic Settings and the game is now not crashing for at least 1-2 hour, so its a little relief from constant Crash like every other day

    the error is caused by respwan they have not fixed the game

    " the application's device failed due to badly formed commands sent by the application. this is an design-time issue that should be investigated and fixed "

  • GalliumDeath's avatar
    GalliumDeath
    6 years ago

    As shared here: https://answers.ea.com/t5/Technical-Issues/DXGI-Error-Device-Hung-Fix/m-p/8733056#M62962, If you are getting the device hung error I was too. Hopefully this fix works for you because it worked for me. My game is now stable with the latest patch of season 4.

    Go and download a program called DDU – Display Driver Uninstaller. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html Download the latest driver for your video card so it is ready to go. Run DDU and I recommend just using the standard settings. This program not only uninstalls your video drivers but subsequently all associated files with said driver. It goes way further than just uninstalling your video drivers yourself. Restart you computer and the drivers have been removed. Install your newly downloaded video drivers and install. Restart your computer and play a few games in Apex.

    I hope this solved your problem as it fixed mine. I have a Ryzen 7 3800x with and 2080ti. My friend was smart enough to suggest this to me and it has worked. So far I have 5 stable games, as before I was crashing in my first game of the day or 2nd game consistently since patch.

    (Post cleaned up by CM, Please read the AHQ forum rules)

  • DuckOff_TV's avatar
    DuckOff_TV
    6 years ago

    @GalliumDeath, i tried, it doesn't work. It did not solve anything. I tried everything from Clean Uninstallation of Drivers to PC Format to RegEdit tweaks etc. They dont work.........

    When i ask EA for Help, they say we are working with Nvidia to solve this issue for Nvidia GPU users...What about AMD ??? What are we suppose to do ???   i cant play the game specially RANKED BATTLES, and I get banned for the game crash.... 

    Update: Oh nice this is EPIC, i get a 300+ Hours of Ban from Playing Apex........ Bravo. Game Crash Device Hung Error and this is how they fix it..........

    (Posts merged by CM and cleaned up. Please read the AHQ forum rules)

  • GalliumDeath's avatar
    GalliumDeath
    6 years ago

    It fixed my computer. Why would you continue playing and test it in ranked when you know it’s crashing? Test it in normal instead of ranked. 

    (Posts merged by CM. Profanity and bait removed. Please read the AHQ forum rules)