EA_QueenBee
Community Manager
Community ManagerRe: Apex Coins missing after 24hours.
Hey @CheeseyMayhem,
Unfortunately this isn't something we can help with, but you should be able to reach out to live support via the following link:
https://help.ea.com/en/contact-us/
Try selecting different problem categories after you've chosen your product and platform. "Manage my account" -> "Hacked account" gives me the option fairly consistently to start a chat, just explain that it's really about missing Apex coins.
I'll share this with you just in case as well, to make sure that you have the right proof of purchase:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/
Unfortunately this isn't something we can help with, but you should be able to reach out to live support via the following link:
https://help.ea.com/en/contact-us/
Try selecting different problem categories after you've chosen your product and platform. "Manage my account" -> "Hacked account" gives me the option fairly consistently to start a chat, just explain that it's really about missing Apex coins.
I'll share this with you just in case as well, to make sure that you have the right proof of purchase:
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/
