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Re: APEX PARTY ISSUES

Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @MarketJunkie wrote:

    Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"


    Hey @MarketJunkie

    It sounds like there's something that's blocking Origin from connecting to some of its online services. When you have a chance can you try clearing out the Origin cache to see if that makes any difference at all? If there's a problem with the cached data that may fix this. 

    For more info on how to clear out the Cache check out the EA Help website. Let me know how that goes when you can. 

    Thanks!

    /Kent


  • It sounds like there's something that's blocking Origin from connecting to some of its online services


    Like what?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @MarketJunkie wrote:

    It sounds like there's something that's blocking Origin from connecting to some of its online services


    Like what?


    In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all? 

    /Kent


  • In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all? 


    I don't have any, windows is just installed, I tried to add an exception in default windows brandmauer, didn't work.