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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Apex trying to allocate 253GB of memory - Crashed

@rosbel 


Gotcha, thanks!

Have you had the chance to try repairing Apex Legends in Origin to see if that makes a difference? If you right-click on Apex Legends in your Library you'll see a Repair option when the menu pops up. 

Let me know if you're still running into the same error message afterward. Thanks! 

5 Replies

  • i got the same problem i cant fix the problem but mine says i use 250.6 tb of memory cant play at all and i use the steam cant fix it or find a way to found solution plz help

  • XHelperZ's avatar
    XHelperZ
    Hero+
    4 years ago

    Hey there @Cromega777,

    This seems to be a memory leak (possibly caused by invalid pointers) which is affecting many clients.

    The problem could be related to the OS (Windows > Microsoft) or Apex itself (EA/Respawn)

    I'm still looking into any solutions related to this issue, though it's most likely something that only Microsoft or EA/Respawn is able to fix.

    For now you'll have to hang on tight, I'll be making a megathread documenting this issue in the Bug Reports subsection that will include useful information.

  • TiiGx93's avatar
    TiiGx93
    4 years ago

    This issue seems to be related to corrupted assets, these cannot be repaired automatically and therefore you'll have to delete them manually.

    Try navigating to this directory:

    C:\Users\"Your Username"\Saved Games\Respawn\Apex

    Once you're there, remove the "assets" folder, once you've restarted the game it should redownload some of this content.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @TiiGx93 wrote:

    This issue seems to be related to corrupted assets, these cannot be repaired automatically and therefore you'll have to delete them manually.

    Try navigating to this directory:

    C:\Users\"Your Username"\Saved Games\Respawn\Apex

    Once you're there, remove the "assets" folder, once you've restarted the game it should redownload some of this content.


    Thanks for sharing!