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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Blurry lobby page and game crashed

Hey @fruitswordman Can you try going through the following troubleshooting steps and check if this continues?

  • Run the System File Checker tool then Check for Windows and GPU updates    
  • Connection and Advance Connection Guides 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving 
  • Disable Origin in-game overlay and any other running overlays 
  • Repair via the Origin client 
  • Clear Origin Cache  
  • Allowing Origin/Steam and the game through your anti-virus or firewall   
  • Run Origin/Steam and Apex as an administrator (by right-clicking desktop icons and selecting 'run as admin")   

Hope this Helps!