Sorry for the late reply, I am not seeing any of the indicators in the top right when it happens. The only way I know is all entities in the game stop including myself. I can look around but can't move. After playing with my trio a couple times they say that they can hear my voice chat while I'm frozen right before it disconnects me.
Community ManagerThanks for following up!
I would like to see if manually setting a different DNS in Windows would make any difference. I've heard from a few people in the past who have mentioned that it's helped with similar issues.
You can set a different DNS through the Windows TCP/IP settings. For more info on how to get there check out the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choice. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also seen a few people mention that using the public Cloudflare DNS resolver has helped (Primary DNS: 1.1.1.1).
Let me know if you're still running into the same issues afterward. Thanks!
Community Manager
