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Re: Connection problem: 10% packet loss on every server

Thank you very much for quick answer.

I did all the mentioned steps, but unfortunately it did not help. In the attachement there is new traceroute and they are basicaly same. Also behaviour ingame is same.

It's pitty because game is almost unplayable and I still miss 5 levels of bought battlepass. The problems started right after updates, before it was totally ok ☹️

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @Papperwing With Season 8 there have been a few issues, I wanted to confirm if this is still happening?
  • Hi @EA_Illium 

    it showed up, that there is also problem with ISP. What is interesting, this did not showed up in your trace application (Packet loss there was 0%), but once I used ping and pathping utility, I discovered, that I have indeed some packet loss (approximately 5-7%) on the ISP side.

    What is interesting, this showed up after midseason update in Season 7. Based on the communication with ISP, who told me, that there was no change in infrastructure, that could explain the packet loss increase recently, this could mean, that after midseason update, Apex legend is more prone to packet loss than before.

    Anyway, if you would not mind, I would like to let this thread open, till my ISP fixes problem, and if there will be no problem after fix, I would close it as solved.