Funny how i went through the full verification process then and passed then isent it.
you guys even apologised for my missing content. I was then told they cant add coins or packs to any account...
so even to this day i dont get coins or packs from the battlepass once completed.
screenshots etc were sent.
Location United Kingdom.
I recently have had an issue in where I loaded money on my PlayStation wallet and went to go buy 12000 coins for madden 24 and never received them….I have contacted ea help about this and they keep telling me I have to verify proof and even sent me a link on how to prove it….I have followed the procedure to the exact way and they keep telling me they can’t verify it because it’s not correct and every time I contact them I get a different answer on what the issue is and they refuse to explain to me what exactly the problem is with my verification….all I get it is that they have policies and can’t give me that information
Community Manager
