Forum Discussion

10 Replies

  • lousef's avatar
    lousef
    7 years ago

    tried that, but my router is already configured to use dhcp instead of pppoe

  • lousef's avatar
    lousef
    7 years ago

    well since not even community managers are willing to try and help me no further im not playing or buying any of ea's games ever again. thanks a bunch

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    When responding to a CM @lousef we would always suggest that you tag the CM in your post. 

    If it is still not working then you need to ensure that nothing on your system is blocking it. Try disabling your anti-virus, Firewall and any other security programs and launch the game. If you see the same error then reinstall APEX Legends while running Origin as administrator.


    Darko

  • lousef's avatar
    lousef
    7 years ago
    @EA_Darko got home about two hours ago, sorry for late reply

    Still, nothing, i was having trouble some weeks ago because avast was blocking apex and origin from launching alltogether, but i uninstalled everything that was related to avast from my computer
    could be some helpful information.
  • lousef's avatar
    lousef
    7 years ago
    @EA_Darko so, apparently there was some weird avast cleanup premium leftovers that i checked, and after downloading a third party uninstaller and running it to remove said leftovers the game actually worked!
    it just amazes me how * avast can be, goddamn, thank you so much for sparkling that little idea on my head. you were a great help!
    if there's anyway i could to help you out, i would gladly do it
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Great to hear that you got it sorted @lousef.

    False positives can really be annoying but the good thing is that they are almost always an easy fix.


    If you have any other issues just let us know and we will do what we can to help.


    Darko

  • Can you tell me what you mean by this? I think im having the exact same issue but just dont know what you did to get rid of it exactly. Thanks!!