Forum Discussion

Re: error code 887a0005

same issue with rx 5700xt. Did you ever find a fix?

6 Replies

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    Hey guys, can you confirm it's the exact same issue as OP?

    Typically it's recommended to make a new thread for issues as older issues can be completely unrelated.

    For now we can continue here and look for a solution.


    Have you installed any software that could mess with graphics? (e.c Reshade)

    Make sure your GPU drivers are updated to the latest stable version. (Reinstalling with DDU might also be a good thing to do)

    Also make sure to repair the game files via Steam or Origin.

    Are you guys playing on Steam or on Origin?

    Some of these steps might help:

    1. Right-click on an empty space on your Windows desktop and click Display Settings in the menu that pops up. 

    2. Click Graphics Settings 

    3. Click Change default graphics settings

    4. Turn off Hardware-accelerated GPU scheduling

    Starting the device with a clean boot:

    https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

    Could you guys also attach a DxDiag to your post?

    Please follow the steps in this article:

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information

    Hopefully we can figure out the cause of this problem :V

  • Hi there,

    my account is banned today for no reason, could you please check out why? if you are working in EA. Thx!~

  • @XHelperZ Did we find a solution to this? I am have been having the same problem for the past month ish even after reinstalling my graphics drivers as well as the game. Closing out other applications helps as someone said above, however, not a permanent fix.