Forum Discussion

Re: help!my golden skin is missing

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-xRarely

3 Replies

SeanXiaoRIP
5 years ago
In the apex hero game, the last week opened the pack to get the pride of the re-45 golden skin.
But today, when I want to buy the eaplay member service, I switch from the steam platform to the origin platform, which reminds me that there is a conflict in the cloud service archive. I randomly choose one to play and find that the pride gold skin opened before has been swallowed up and gone.
The user name of EA is [edit: email address removed]
Also submitted the origin error reporting tool, your report ID: 12a013cf3017f704
SeanXiaoRIP
5 years ago
2weeks later，no one help，all right,I won`t spent any moeny in this * game
EA_Atic
DICE Team
5 years ago
Hey, @SeanXiaoRIP for missing it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.

Keep in mind that this forum is a player helping player forum and not EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp

/Atic