Re: I did not cheat but I was banned, and there was no record in my EA Ban History
That's strange as all the available information relating to your ban would have been communicated to you via the email associated with your EA account.
The EA staff who work here on AHQ cannot help directly with account-related issues, such as bans.
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
You could also check out the help.ea.com site which is available in a variety of languages and provides help across all EA titles. Have a look through the drop down Menu in the bottom right of the web page for a list of supported languages.
