Re-install frequently
I have downloaded and installed Apex several times. It seems like either it's Windows patches or your your patches that causes the game to crash. It crash before the picture where you click to enter ...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey @Smorgen_MFP.
Where in the launch is it crashing? Is it right after the anti-cheat launcher pops up? Does it give you any error messages or anything when it happens?
/Kent
Sorry for my late reply! It's random. I got kicked out of a game right now and I can't launch the game again. I have to re-install the game. Too frequent problems with stability on this game....
- EA_Kent
Something is definitely not right if you've got to reinstall the game over and over like that. When you have a chance could you pull up a DxDiag for us so we can take a look? That might help us narrow down what's going on.
For more details on how to get a DxDiag check out the EA Help website. Once you have the file you can attach it to this thread. Thanks!
/Kent
Here is the file, Kent.
- EA_Kent
Thanks! I appreciate it.
Looking through the DxDiag I noticed that you've got quite a few storage devices connected to your PC. Do you have Origin and your game library installed on the same drive? If not, could you try uninstalling Origin and reinstalling it so that they share the same storage device? I've seen cases where having them installed on separate drives can cause some weird issues.
Let me know if that helps at all.
/Kent
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