Hi @EA_cuervo and thanks for the help. I have not activated Cross-progression; I only play on PC. I did not see a prompt about that either, only a prompt about cloud/local saves.
Please let me know if there is anything else I can try. Thank you.
Community ManagerDo you remember when was the last time you played the game and had your progress?
@EA_cuervo Yes: July 4th, 2023.
Community Manager@Six-SixtyFour thanks for the information. Please check your inbox in AHQ, I've messaged you there so we can discuss this further.
This worked. To anyone who finds this thread later, there was an update on April 2, 2024 that resulted in some Apex accounts being reset. Try to find a helpful EA Community Manager on the forum who can assist you in reverting. It only takes a moment from their end. Note that any account changes after April 2nd will be gone but everything before April 2nd will be restored. Thank you EA_cuervo.
Community ManagerEA_cuervo hi, so i'm about to choose the saved data location but i dont know which one that contains my accounts. I played apex since 2019 untill 2022 on origin, then i started playing it again on steam but i played with different account. Then i linked the steam account into my origin account. Right now, i don't know which one should i choose, wether its local or cloud. Can you please help me out? i already unlink my steam account, and i want to regain the progress from my latest origin account.
Community Manager
