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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Microphone not detected in Apex (Win 11 condition, works for other games)

@slucker314 

Got it, thank you!

Have you tried running the Windows System File Checker to test and see if that makes a difference? If there's an issue with any system files that could be causing this to happen that may do the trick. You can find more info on how to run the tool over at the Microsoft Support website. Please let me know how that goes when you have the chance. Thanks again. 

5 Replies

  • @EA_KentSo I got the system file check done, and now the game, after a 7GB update, told me that the game is misplaced and has to be reinstalled. Great

    PS. I have tried the repair. It did not work.

    Sigh...... this is like the third time having to reinstall the bloody game. Is there like another proposal that is useful before I uninstall the game?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @slucker314 

    I appreciate you giving it a shot. 

    There's got to be something that's blocking the game from picking up your mic. Do you have another admin account in Windows? If so, what happens if you log into Windows with that account and launch Apex Legends there? That may help us determine if there's some kind of permissions issue. 

    If you need info on how to set up an admin user account check out the Microsoft Support website. Let me know if the same problem keeps happening after that. 

  • @EA_Kent No, sadly I only have one admin account. I have been using this laptop for 2 years or so now. Only recently did the mic died on me.

    I honestly don't think the admin will make any differences because well if the system is screwed, and I reset the system entirely, admin wouldn't make a difference.

    Minor thing that I forgot to mention which I am currently in persue of, is that I'm using a windows 11 N version. That might be different that other versions as it does not have few of the system default packages than the NA system.
  • HOLLY * I FINALLY GOT IT. The mic worked, and the game can be played again.

    Here are the steps I did to make it possible.

    1. Check if it's Window N series. If it's N series (european windows don't have a lot of *), so install Windows Media (windows media player isn't useful, just the windows media feature)

    2. Check if if Windows 11 is a clean install (like just go to windows/system32/dxd...... if your dxd file is 47 instead of 43, you have a very clean win 11 install). If it's a clean install, the VC++ packages will not show up and reinstalling the package will not grant you anything either, it's all too new for the current Apex game and hence it might not even boot properly. Find the older 3.5 version of it and install that one.

    3. Update everything on windows, like, update possible thing...... Sometimes the tinest * will affect the gameplay. It's extremely annoying. Repair the game, update the win system, etc.

    So, during the process of finding an issue, I found this dude who offered good insights on how to install buggy features. He might be able to explain the things better than I do. TroubleChute: https://www.youtube.com/watch?v=9isA69rn43M

    PS. Thanks for the community manager EA_Kent. Thank you buddy for patiently answering my problems

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @slucker314 

    Thanks for following up and letting me know! I'm glad to hear you were able to figure it out. I appreciate you sharing the steps you used to fix it. 👍