Forum Discussion

Re: Purchased Apex coins with real world currency and never received them

@EA_Mako I have sent 4 separate emails to EA support, with not much for a response. My photos to da support were unedited.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @MrVersaceTheKing
    I see one case that was created from this account, though I'm not sure why that one has not yet received a reply.

    I don't see any signs of other cases being created from this account, however.

    In either case we cannot address this on the forums, so you will need to reach back out to support. I would recommend one of the alternate options mentioned in my previous post rather than email if possible.