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EzyHawk's avatar
EzyHawk
Hero
3 years ago

Re: Regarding EA app crash while trying to use a VPN

@twilightkeyMe? I use VPN more or less 24/7 and i have had 0 issues nor crashes with ea app. Sounds like it might be an issue related to your VPN provider/their software, could be time to change provide?

Edit:
Just tried.
Did the following with my VPN up and running.

Launched EA App.
Logged in to the EA App.
Downloaded a game on the EA App.
Launched a game.


Had 0 crasches, 0 errors, and 0 issues.

So with this said,
The issue might be with your VPN Providers software, servers and service.

7 Replies

  • EzyHawk's avatar
    EzyHawk
    Hero
    3 years ago
    @iamfifa20player I'm using Mullvad and i even tried with ivpn and had no issues. Are you using a "unknown" brand or a famous?
    Have you tried hooking the vpn up using WireGuard, OpenVPN Or by adding a VPN connection profile on your windows? (Settings > Network & Internet > VPN > Add a VPN connection
  • SebasEscobar10's avatar
    SebasEscobar10
    3 years ago

    Having the same exact problem, I've been using the same VPN service without a problem for a long time. I contacted CyberGhost VPN and they said it was not their app that was broken...

  • Smelly_CoOck's avatar
    Smelly_CoOck
    3 years ago
    @EzyHawk Ive been finally able to resolve my issues with EA app that i had for several months popping errors seconds after i launched it...i was unable to play any games. Now i know that something in this crappy EA app is interfering with my CyberGhost VPN. A VPN that no other gaming app has any problem with (steam, epic games, battle.net). This is clearly issue with this unfinished app and EA obviously gives a sh*t about it. Disgusting
  • Myrm-A-Raknyd's avatar
    Myrm-A-Raknyd
    3 years ago

    @Smelly_C🤭ck I also use Cyberghost, I just bought Mass Effect LE via Steam and of course EA app refuses to work when i'm connected via VPN. It's already a pain in the * to have to play through 2 DRM... I'm pissed. What solution did you find please?

  • OnOffButton's avatar
    OnOffButton
    3 years ago

    Same issue here with Cyberghost VPN, can't launch the EA App

    But iVPN (mentioned above) is working though

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