Re: Unjust Permanent Ban on Apex Legends - Seeking Community Support

Hey @alawnianas,

As I mentioned, they review each appeal manually up to a point.

After they've reviewed the same situation multiple times and have come to the conclusion that the action will stand, they will no longer perform additional reviews.

That is the point you're at now, which is why you're receiving those messages. Your situation has been reviewed by multiple members of the ToS team who have verified the action was taken correctly and is appropriate for this particular account based on prior history as well as what was said.

You're absolutely right that much of the time, offensive behavior comes from passion for the game. However, that does not excuse the behavior. We expect players to follow the Rules of Conduct whether they are frustrated or not, and in situations where that doesn't happen, we'll take the appropriate action if that behavior is brought to our attention through the available reporting options.