Re: XBOX Matchmaking taking too long

@Batedmetal264 

How long is it taking you to find a game and what region are you from? Do you know the data center you're connecting to?

@Batedmetal264 

 I just noticed your other post I responded to and merged them together. Can you let me know if these steps below help speed up matchmaking for you?

Power Cycle the Console

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.

Reboot the Network

1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

Thanks for the reply, let me try this right now and let you know

HI, This solution did not work. I waited again for more than 10 min before i gave up. Not sure its the server or we didn't have enough players. Plz provide a new solution. THX

When you launch the game let the menu go idle until the option to check the data center appears. Are you on a WiFi network? We have some recommended steps in the link below that helps out most players experiencing connection trouble.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

I tried this still not working. Unable to get a game for more than 10 min. Sometime I have to wait for 20 min. Happening everyday. cleared cache, network data, restarted xbox. Still nothing. Everyday I'm facing this issue.

Team, i sometimes need to wait for more than 20 min just get in. Matchmaking is severely broken. It shows 30 people in and all of a sudden it resets to 01 and starts-over. This happens multiples times for a single gameplay session. Its happening right now especially after 23:00 (IST), I can never get into a single game. Just shows 18 players in queue and goes to 30 and comes back to 4. 

This is disappointing and I'm about to give up.

Also please don't ask me to restart, clear network, DNS, NAT settings. I've already done this.

From 22:00 hrs IST I was just able to play one game? what could be the issue?

@Batedmetal264 

What is your NAT type under your Xbox One Network Settings? 

Does it show OPEN, Moderate, or Strict? Does it show you're on an IPv4, IPv6, or both?

I'm also connecting from India, still facing the same issue. Is there any working solution for this problem. I have tried all the solutions posted in this thread nothing worked till now.  My Xbox is just useless now, as i'm only palying this game on xbox.

Please sugget.

I'm also from and India and facing the same issue. I just downloaded this game today and it's so frustrating to stuck in the lobby. Please do something real quick or else I will uninstall the game.

Same issue. Just downloaded this game. Indian player. Taking way too long! So infuriating! 

Using amstradam server but with high ping 

Howdy team..My name is Damien Foran.. my profile is avid brush 572020. For the last month now I haven't been able to get a game on firestorm originally I was saying error code 34601..but now it is just trying to get a game but nothing seems to be coming up. If I remember it correctly when I was getting games properly the top right hand corner yours in 18 and the internet circle circling around trying to find a game I may be mistaking this because it's been so long.. now seems like it's doesn't want to connect or something. I've tried pulling the router out for 5 minutes.. I've tried unplugging the cords from the back and restarting by pressing the console on off button 4 10 seconds to turn off. I've gone into settings MAC address clear and restarting.. still nothing. I thought it was a game itself so I went and bought another game exactly the same battlefield 5 and the same thing happened.. I don't think it said erace36 401 but it just said matchmaking failed instantly..when I try and connect on that game it just tries to find a game but just says can't find a suitable game I try this on and on and on for ages... Team can you please get onto this so that I can play my favourite game.. if you need to contact me my email is [edit: email address removed].. ormy phone number is 04o6699522.. I've tried EA help three times and tried everything everything they have given me to try.. can someone please help me.. I'm not the best with computers Xbox I mean and just want to get this thing happening.. Everything else works fine on the game 

Mate did you find any way to increase matchmaking