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1 Reply
- EA_Barry6 years ago
Community Manager
Generally, in-game currency and DLC purchases are not refundable.
There may be certain circumstances where exceptions can be made though.
You can make contact with an EA Game Advisor to see if we can help you.
Click the following link to get started: https://help.ea.com/en/contact-us/Please note the current changes to support: https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
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