Reimbursement For Loss Progression

Thank you for the help you've given Midnight9746​ . I haven't found anything on my end that shows that I disconnected my Xbox account at any point during the merger, so who knows what may have happened. I'm going to reescalate my help ticket, and hopefully something comes out of this charade.

SpecterKrystal​ If the Xbox Account was still linked, (and you were prompted to merge it), then that sounds like there was a platform unlink at some point later down the line.

I linked the Xbox account before the waves of Cross progression went out. My Xbox account was 300+ levels higher than my current pc account. When that was, I don't know, but I'll check.

SpecterKrystal​ From what I understand about how Cross Progression works, I'm afraid that unlinking your Steam Account wouldn't resolve the issue as your Steam Account's Apex progress and data would had already been stored onto the connected EA Account during the Cross Progression merge.

All that unlinking would do is cause a loss of some, (or all), of the Apex progress and data that was stored on the EA Account.

If your Xbox Account was linked to your EA Account prior to getting the Cross Progression merge prompt, then your Xbox Account would of became the "main account" if it was a higher level than the PC/Steam Account.

If your Xbox Account was linked after the Cross Progression merge prompt, then its Apex progress and data was lost.

Would disconnecting my Steam account make the Xbox Account the primary account? I only have my Xbox, Steam, and Google attached to this account, and the Steam account is the one I want to get overwritten. Im still not sure what the play is here. Im worried if I disconnect something, that everything will get messed up.

I will look into it, but Im not sure about how I would access my Xbox Account from my PC account. I'll respond if things change.

SpecterKrystal​ If you linked your Xbox Account to your EA Account after April of 2024, then your Xbox Account would only be able to access the existing Apex progress and data that was stored on the linked EA Account as after Cross Progression was rolled out to players, (which was between October of 2023 and April of 2024), it became no longer possible to merge your Apex progress and data from multiple platform accounts.

It could lock me out of reconnecting accounts and I don't have an Xbox anymore.

No. I was told that it wouldn't do anything and that the accounts were already merged.

SpecterKrystal​ Did you unlink your Xbox Account from your EA Account?