Skull town texture crash when ADS - Season 2
Product: Apex Legends Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X What is your gamertag/PSN ID/EA Account name? coolkid118 Please provide your squad mates...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey, @joshwilson117
In the top right corner you'll see the three connection indicators: Latency, Congestion, and Prediction Error.
Can you try these steps below and let me know if it helps out at all? Do you have the game installed on an external hard drive? (I'm concerned an update went to the internal drive while the game is on the external, or vise-versa. That can cause weird game issues when files are located on two different sources)
Reboot the Network
- Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
I tried these steps and I've got no improvement. I cant even connect to a server.
- EA_Blueberry
Are you on Xbox One as well?
Do any of the steps above help or have you tried reinstalling the game to see if that would have any positive effect? There's always a possibility of corrupted files from a downloaded update.@EA_Blueberry i am not home to try any of those ATM, but i dont think its an update destination issue, multiple people have posted about having similiar issues when ADS'ing anywhere around skulltown. There is a reddit thread I will link below.
https://www.reddit.com/r/apexlegends/comments/ct43a6/game_breaking_bugads_towards_skull_town/
My videos are in there too, but the main post is of the exact same issue with someone else on xbox.
- EA_Blueberry
@joshwilson117
Thank you for linking that. Didn't see that post in the subreddit, pinging the team now on it.
Yes I'm Xbox one. I've had issues since yesterday (8-21-19) at about 10:30AM Pacific time. I have been able to play since.
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- EA_Blueberry7 years ago
