Forum Discussion

3 years ago

Solved

Unfair ban and the worst service team ever

I recently got a permanent ban on Apex Legends. I have tried to create multiple cases, but no luck. I have also been trying to unlink the account but no success. A player from my own team called me...

EA_Barry
3 years ago
@e0dadeb24a92577e

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

e0dadeb24a92577

3 years ago

You think I do not know this? 🫡 -_-

Impact_Banana

3 years ago

Same situation here, and the standard response: We have performed all investigations possible on this issue and will not reverse the decision.

XHelperZ
Hero+
3 years ago
Not much you can do here on AHQ to change the decision, only the TOS team will be able to make such changes.
As mentioned by Barry, you can dispute these actions by following the steps in the article they linked.
Though if after multiple investigations they've decided to uphold the ban then there really isn't anything that can be done to change it.