Hello there,
Let me start off by saying that I have never played Apex Legends. Ever. Not on any account of mine, nor on any computer of mine. I installed the game one morning, and, when I click the "Register" button (the only button available on the main loading screen) I am greeted with a dialog informing me that I have been banned from Apex Legends. Which. I. Have. Never. Played. I can, however, play Star Wars: Battlefront II just fine. I checked all the inboxes in my email. Nothing. I filed a report with Customer support 7 days ago. No response. In a last-ditch attempt, I tried to unlink and re-link my Steam account but was greeted with a page (accounts.ea.com) that won't even load. Throughout this, I was forced to reset my password every time I log in as none of my passwords work. I tested this by resetting it to a password I wrote down. I waited a day, and then tried to log in again. I was forced to reset my password again. Upon attempting to reset my password to the one I used before, I found that I was unable to as "the password had been used before". I know I'm not getting hacked as I have 2FA on my account and I've been tracking password reset emails in my inbox.
Please, EA,
fix.
your.
game.
Community Admin
