Forum Discussion

SouthParkFan4's avatar
SouthParkFan4
5 years ago
Solved

Why can't I invite certain people into my club?

So I own a club called Sparta and I have invited many people into it but certain people I play with dont even pop up in club search, the club says they dont exist, I have them added on xbox and have ...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @SouthParkFan4 

    I think it would be best to have your friend reach out to the EA Help team so they can pull up their account and take a look. They might be able to assist with that, but unfortunately account issues aren't something we can investigate here on Answers HQ. 

    For more information on how to set up a case with them check out the EA Help website. They can also speak with EA Help over Twitter or Facebook as well if they prefer using those platforms. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @SouthParkFan4, 

We've seen some similar reports recently. In a lot of cases it seems like the accounts that are affected have multiple accounts connected to the same EA Account. It sounds like that might be what's happening in this case as well. 

/Kent

SouthParkFan4's avatar
SouthParkFan4
5 years ago

How would my friend fix that?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @SouthParkFan4 

    I think it would be best to have your friend reach out to the EA Help team so they can pull up their account and take a look. They might be able to assist with that, but unfortunately account issues aren't something we can investigate here on Answers HQ. 

    For more information on how to set up a case with them check out the EA Help website. They can also speak with EA Help over Twitter or Facebook as well if they prefer using those platforms. 

    /Kent