Forum Discussion

Kewlbreese's avatar
Kewlbreese
New Rookie
9 months ago
Solved

Wrongful ban?

I keep getting this profile is not permitted to play online. SEE EA.COM/unable to connect for additional information. Can someone explain what has happened? I have never cheated in any game. 

  • There appears to have been a slight connectivity issue around the time of your posts here. 

    This has since been resolved, thanks.

19 Replies

  • slack_shackle's avatar
    slack_shackle
    Seasoned Newcomer
    9 months ago

    I’ve reset my system, restarted router, checked connection. nothing is working 

  • Makaylerrr's avatar
    Makaylerrr
    Seasoned Newcomer
    9 months ago

    The same exact thing is happening to me 😭😭😭 I’ve closed app and restarted numerous times 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 months ago

    There appears to have been a slight connectivity issue around the time of your posts here. 

    This has since been resolved, thanks.

  • allieaileen21's avatar
    allieaileen21
    Rising Newcomer
    9 months ago

    It seems I also got knocked down a level in ranked. I had just entered Gold 1 last night when this happened and now I’m back in Gold 2