Black Screen with Background Sound

When entering a match in multiplayer in any mode, a black screen occurs with music and sound and stays forever. Apparently this issue is happening across the UAE region and possibly MENA region. DICE nor EA have issued an official statement on this until now. Loek HELLO!? I PAID FOR SOMETHING THAT IS NOT WORKING? FIX, NOW! WHAT ON EARTH IS GOING ON?! WE DEMAND ANSWERS! (PS: Only portal is working for some reason!)