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KitKat7399's avatar
KitKat7399
Newcomer
21 hours ago

Game License is Invalid

I own all of the packs (minus the kits), and I bought them all through the EA App. A couple of weeks ago it started saying: "Game license is invalid. The app couldn't read the game's license file, so we suggest relaunching the game in online mode. If the problem continues, try clearing your cache." My game is in "online mode." I had cleared my cache multiple times; I even uninstalled and reinstalled The Sims 4 and even the EA App THREE TIMES, I even repaired multiply times as well. And I am still getting the same message over and over again. I even deleted the localthumbcache.package file and the contents of the cache, cachestr, and onlinethumbnailcache. Still the same error... I love the game so much and I have been playing The Sims even since I was little. I just hate how I am not allowed to play the game and enjoy the new packs that are coming out... Please fix this soon!

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