[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other f...
Forum Discussion
I have tried uninstalling and reinstalling the EA APP to play Sims 4. Tried using Epic Games app to play and nothing seems to work. A error message comes up with the above error code. We had a problems with the wifi and had a new router installed in the house. I have restarted the connection to the new wifi and the same error coed comes up. I have troubleshooted everything possible! I'm not technically inept and this is stumping me. I'm using a Mac with the newest update Sequoia 15.5 (correct as of the 26th June 2025).
Any help would be very much appreciated. I'm out of ideas.
EA_Leeuw
Community Manager
Community ManagerEC:10005 and EC:105 errors are two different errors. For the EC:10005 error, we have an ongoing thread about it here: https://forums.ea.com/discussions/ea-app-technical-issues-en/info-request-error-code-ec10005-in-ea-app/12177209.
Thank you. But this doesn’t resolve how one might be able to bypass said error code and actually play the games that have been purchased. 😩
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