Forum Discussion

kelw95's avatar
kelw95
Seasoned Newcomer
11 days ago

Missing Content from dlc, bug?

I recently brought the adventures await pack which downloaded great and had no problems. i then brought the 'outdoors retreat' add on and the 'get to work' pack. i downloaded these and have had problems since. it says its downloaded and on my game however it keeps coming up with 'repair' which i have tried several times aswell as clearing the cache and restarting everything. none of the content is appearing in the game except some clothing items. no new worlds or anything. since this, my game keeps glitching and has closed on me a couple times now. its getting rid of all my progress before i can save! i dont want to be saving every 5 seconds as you know what that'd be like!
so at the moment ive lost money, my games progress and the ACTUAL packs ive only just brought! can anyone help with this please.  

3 Replies

  • kelw95's avatar
    kelw95
    Seasoned Newcomer
    3 days ago

    sorry for a delay in replys x

  • kelw95's avatar
    kelw95
    Seasoned Newcomer
    3 days ago

    this is what it comes up with, its not crashing as much anymore however i still havnt got the 'get to work' expansion pack or the 'outdoor retreats' pack on my games. yet it says i have the,? x

  • kelw95​  Please post screenshots of the errors you're seeing.

    And are you saying the game is crashing while you're playing?  If so, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,193 PostsLatest Activity: 2 months ago