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DBRnotS1's avatar
DBRnotS1
Seasoned Rookie
14 days ago
Solved

Censorship issues and solutions to account ownership issues.

I don't have access to my old email. The account is over 10 years old. | EA Forums - 13122218 Hi guys! I'd like to raise a potential issue that's clearly present in EA product support. I'll use...
  • EA_Barry's avatar
    14 days ago

    DBRnotS1​ 

    Account security is important to us.

    When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

    If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.