EA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us"...
Forum Discussion
well I have to be fair, I finally got through, not to an agent or anything helpful, but instead of routing me to the same article a third time, it sent me to "suggest an idea", after clicking on that link in the chat window, there is then a suggestion form you can fill out or an email request. I will update in hopefully less than the 48hrs they are allowed, that the problem was fixed and can leave steps for future people here, knowing the problem will likely persist and support will never officially address it.
