If your account has been compromised Jesucane7 then you will need to check out the info in this help article: https://help.ea.com/en/articles/ea-account/secure-hacked-account/
We are not able to assist with any account issues here.
Darko
Community ManagerIf your account has been compromised Jesucane7 then you will need to check out the info in this help article: https://help.ea.com/en/articles/ea-account/secure-hacked-account/
We are not able to assist with any account issues here.
Darko
I did, and I get this answer:
Hello Jesucane7,
Thank you for contacting us about your EA SPORTS FC™ 26 content.
After reviewing your case, we have concluded that you are not entitled to any other content.
You may not have redeemed your content on time or met the requirements for a prize.
Check out our troubleshooting guides for more suggestions on missing content.
● How to find missing EA SPORTS FC™ items and packages: https://help.ea.com/it/articles/ea-sports-fc/missing-fc-items/
● How to find your missing EA SPORTS FC™ awards: https://help.ea.com/it/help/ea-sports-fc/missing-rewards
● Dates and pre-order awards EA SPORTS FC™ 26: https://help.ea.com/it/articles/ea-sports-fc/pre-order/
You can reply to this email if you still need help. We will do our best to ensure that everything that belongs to your account is assigned to you correctly. Remember that we cannot assign content that you have not earned or that has been sent to an EA Account or another platform.
Thank you,
After explaining my issues do you really think this is a proper answer? They talk about additional content while my issues is clearly about an haked account with missing coins, and again I have wrote it in both English and Italian
Community ManagerIf our team reviewed your case and all the relevant information Jesucane7 then I'm sorry to say but there is nothing that we here can do to change this.
Darko
