Can’t play the Game !!!!

Hello, I have tried a lotttt of times to reach out to the help support, EA decided to use AI to help the players, which leads to bad support and zero help cause everything doesn’t include human help is just bad at this point, the game shows this error for more than 5 days now, I have tried everything, checked solutions in EA website, Youtube, tried to re-install, tried another network, another PS5 and still can’t get this fixed, does anyone have any suggestions so I can get this resolved, thank you