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randello1998's avatar
randello1998
Seasoned Novice
7 days ago

Crash on startup - BSOD “Your device ran into a problem” with FC 26

Hi,
Since I installed EA SPORTS FC 26, my PC randomly restarts with a blue screen (“Your device ran into a problem”) during the initial loading screen of the game.
The crash only happens at startup — never during gameplay.
When the game actually launches, it runs perfectly.

In the Windows Event Viewer I get the following error:
The computer has rebooted from a bugcheck.
Bugcheck code: 0x000000da (0x0000000000000302, 0xffffd77000000000, 0x0000000000000002, 0x000000000f000000)
Caused by: ntoskrnl.exe

My PC configuration:
Operating System: Windows 11 (clean installation)
GPU: NVIDIA RTX 4060
CPU: Intel i5-10400
Motherboard: ASUS ROG STRIX B460-G GAMING
RAM: 32 GB DDR4
NVIDIA Driver: latest Game Ready Driver
EA App: latest version

Things I’ve already tried:

Full Windows 11 format and clean installation.

Updated BIOS and all drivers (chipset, audio, network, GPU).

Clean NVIDIA driver installation using DDU in Safe Mode.

Repaired the game files through the EA App.

Uninstalled and reinstalled EA AntiCheat (Javelin).

Ran both EA App and the game as Administrator.

Enabled Core Isolation in Windows Security.

Disabled all overlays (Discord, GeForce Experience, EA App).

Disabled antivirus and firewall during tests.

Ran sfc /scannow and DISM to repair Windows files.

Tested RAM and SSD – no errors detected.

Problem behavior:

After a clean reinstall or after reinstalling EA AntiCheat, the game launches fine several times.

After restarting the PC, the crash returns at startup.

No other games or apps cause BSOD.

The crash is always linked to ntoskrnl.exe.


If anyone from EA Support or the community has encountered similar issues with FC 26 or EA AntiCheat, I’d really appreciate any advice or fix.
Thanks a lot for your help.

6 Replies

  • Naqssss's avatar
    Naqssss
    Seasoned Newcomer
    5 days ago

    I have pretty much the exact same issue but mine is more random. sometimes it happens sometimes it doesn't although it happens most commonly on my second launch off of a fresh boot. My first launch typically works fine. Also I have no clue whether this is related or not but my boot times have been atrocious (3-5mins long) since this issue started happening.

  • randello1998's avatar
    randello1998
    Seasoned Novice
    5 days ago

    More or less your problem is like mine, I'm attaching a screenshot, let me know if you have the same error too

  • Naqssss's avatar
    Naqssss
    Seasoned Newcomer
    4 days ago

    I don't specifically get this line of text. My screen just kinda turns blue then black and it auto restarts.

  • randello1998's avatar
    randello1998
    Seasoned Novice
    12 hours ago

    I don't know what to do anymore, I contacted EA support but they can't help me. I formatted my PC and tried a thousand other things but nothing changes, the problem isn't mine but the anti-cheat.

  • ETSII's avatar
    ETSII
    Seasoned Newcomer
    10 hours ago

    After 2 bugs in my game now this occured. On a 2x streak on rivals 1 for div 6 and this bug occured

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