Unplayable 5 FPS Drop & VRAM Leak on Capable PC (FC 26)
Subject: CRITICAL ISSUE: Game Unplayable - Persistent 5 FPS Drop & Input Delay on PC (FC 26)
To EA Technical Support Team,
I am writing this as a loyal fan of the franchise who has been playing since FIFA 14 across various platforms. For the past three years, I have been playing FC 24, FC 25, and FC 26 exclusively on PC. Unfortunately, with FC 26, I am facing severe technical issues that I never encountered in the previous titles.
I purchased FC 26 two weeks ago. Although I have logged about 8-9 hours in the game, I have not been able to complete a single match without issues. The game is currently in an unplayable state due to a persistent 5 FPS lock and massive input delay.
Here are the specific details of the issue:
Inconsistent Performance: Sometimes, I can play the first match smoothly at 90 FPS. However, as soon as I exit and start a second match (or change modes), the frame rate instantly drops to 5 FPS and gets stuck there.
Resource Usage Anomaly: When this FPS drop occurs, my GPU usage hits 100%, yet the performance is non-existent. This strongly suggests a severe VRAM leak or an optimization failure within the game engine.
Randomness: The issue seems completely random but inevitable. It happens regardless of the game mode.
Troubleshooting Steps I Have Already Taken: I have tried every possible solution on my end, but nothing has fixed the issue:
Performed a completely clean installation of Windows 11.
Set my laptop and GPU to "High Performance" / "Ultimate Performance" modes.
Monitored hardware temperatures; thermals are completely normal and within safe limits.
Updated all drivers and BIOS to the latest versions.
Conclusion: I was able to play FC 24 and FC 25 at over 100 FPS flawlessly on this exact same system. This confirms that my hardware is fully capable and the problem lies entirely within FC 26's game files and optimization.
Currently, I feel like my money has been wasted as the product is defective. I have attached the necessary log files and screenshots below.
I urgently request a solution or an imminent patch update to fix this memory/performance bug. I cannot play the game I paid for.
Looking forward to a quick resolution.
Regards,
