Appeal Letter for Account Unban

Dear EA Support Team,

I am writing this letter with deepest sincerity and remorse to appeal the ban on my EA account—ID: mubape999 (Case Number: 227150734). As a die-hard fan who has purchased and played every EA FC installment from FC 22 to FC 26 as a day-one buyer, this game is far more than entertainment to me; it is an integral part of my life, and the past week of being banned has been the darkest period I’ve ever experienced.

I have always cherished and strictly abided by EA’s Terms of Service, holding immense respect for the fair gaming environment you’ve built. Prior to this incident, I had zero violation records or ban history—this loyalty and adherence to rules are something I’ve prided myself on as a long-time player. Unfortunately, my account was accessed by a friend without my knowledge, and they used prohibited cheats/plugins during gameplay. I was completely unaware of this misconduct until I received the ban notification, which shattered me deeply.

This one-week ban has been a harsh yet invaluable lesson. I now fully understand the severity of such violations and the damage they inflict on the gaming community. What’s important to clarify is that the in-game security risk reminder only appeared after I received the yellow warning letter. If I had been notified in advance, I would have immediately stopped my friend’s inappropriate behavior and taken all necessary measures to prevent it.

I sincerely apologize for any negative impact this incident may have caused. To ensure no recurrence, I have already strengthened my account security (changed my password and enabled two-factor authentication) and had a serious conversation with my friend about EA’s rules. I promise to be more vigilant in protecting my account moving forward.

Given my years of loyalty, clean gaming record, and genuine remorse, I humbly beg for your mercy and reconsideration to lift the ban. This game means the world to me, and I would be eternally grateful for a second chance to continue enjoying it in a fair and respectful way.

Thank you for taking the time to review my appeal. I eagerly await your positive response.

Sincerely,

EA Account ID: mubape999

Case Number: 227150734