Fc points

Hello,

I pre-ordered EA Sports FC 26 Ultimate Edition on PlayStation on 2025/09/09, and I was supposed to receive the FC Points included with the pre-order bonus. However, I have not received them in my account yet.

Here are my details:

• Platform: PlayStation
• Purchase date: 2025/09/09
• Edition: Ultimate

Could you please look into this issue and help me receive my missing FC Points?

I can also provide the transaction ID from the PlayStation Store if needed.

Thank you for your support