Forum Discussion

Seasoned Newcomer

1 day ago

Solved

Playstation Ban and My EA Account

Hello,

My PlayStation account has been permanently banned due to messages I posted that I didn't send. I can't find anyone to appeal to, and I have an Ultimate Team on my EA account that I've put a lot of effort into, but I can't play matches with it because PlayStation banned me for messages I didn't send. I kindly request your help in linking my EA account to another PlayStation account. Many people are suffering from this problem, and a lot of our hard work has gone to waste. Please do something about this; PlayStation banned us, took away our right to appeal, we can't find anyone to help, and we can't log in with our EA account. We need your support to link our EA account to another PlayStation account and prevent our Ultimate Team account from being deleted.

Best regards.

EA_QueenBee
17 hours ago
Hey taktikmaktikyok1,

Unfortunately an EA account can only ever be linked to one of a specific account type in its lifetime, so you won't be able to link a new PlayStation account. I found this article on their website on how to appeal a ban on PlayStation; hopefully it can point you in the right direction on where to appeal.

2 Replies

taktikmaktikyok1
Seasoned Newcomer
14 hours ago
Hi, Thank you so much
My right to appeal has been taken away. When I log into my account, I can't initiate any appeal process. I emailed PlayStation but received no reply, I called them but received no response. There's no solution, all my hard work has gone to waste. Although it's very difficult for me, I'm going to stop playing FIFA. Losing all this effort makes a fresh start impossible.But I don't think it's right to treat customers this unfairly. There are tons of people using cheating devices, and those who annoy us with those cheats continue playing without getting banned, but we, who have dedicated years to this game and haven't done anything illegal, are being banned. This is really unfair.
Best regards.
EA_QueenBee
Community Manager
17 hours ago
Hey taktikmaktikyok1,

Unfortunately an EA account can only ever be linked to one of a specific account type in its lifetime, so you won't be able to link a new PlayStation account. I found this article on their website on how to appeal a ban on PlayStation; hopefully it can point you in the right direction on where to appeal.