transfer market

Hi,

I've been a long time players of Fifa/FC. I recently only skipped FC 25 because I was sick of the terrible gameplay - this year it looked like you guys finally got your act together and I was keen to come back, and ordered the ultimate edition.

Now, I pre ordered the ultimate edition through steam, I did this so I can get the advantage of being ahead of others, making some investments through the transfer market, etc.

What I didn't expect is to have the transfer market locked....I was extremely annoyed to say the least. It took me a day to get through all of objectives to unlock the transfer market, only to be met with another 48 hour restriction upon unlocking it!? This is ridiculous.

So not only am I unable to spend my coins on players to improve my team, I can't even make crucial early game investments which is why most people by the ultimate edition to begin with. So im technically 3 days behind other people that pre ordered the exact same thing as me, all because I didn't play FC 25!?

This "Fine Print" is nowhere to be seen on the pre order details on steam, nothing that says "If you didnt play FC 25 you will be restricted on the transfer market through objectives and a 48 hour restriction". This is utterly ridiculous. 

You realise you would have a ton of returning players that skipped FC 25, decided to come back, and are hit with this!? You are going to lose players again.

I even contacted support, his screen name was "JV" nice guy, but he couldnt do anything and even sympathized to this issue. 

So, there's no fine print about this in the pre order information, im behind 3 days now compared to everyone else, my account is not a new one, im not a bot. I genuinely deserve compensation for this, in the form of a refund or compensation of some sort on ultimate team for how much this has put me behind everyone else.

Please response EA.