Bought it on the main website not steam tried to contact in game but it still says subscribe now can it be manually activated please ? IGN username callmegoughy
Support said the sub is active now , so that is good to hear
Support said it appears the bank declined the payment, so my guess is the monthly coins were added as normal but payment failed. happens sometimes
you will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
Bought a subscription through Steam last night for Swtor account IRNurgle under my Steam account ch30s. And still nothing yet this morning. Still acting as preferred. No response from support. Don't know what to do.
Support said the gametime was added , so that is great to hear
Having the same issue, Purchased the sub via Steam last night. Sent the email per the recommended directives above, currently awaiting reply.
If help is possibe?
Username: MarkDGilbert
You will need to call swtor support when the phone lines are open to fix an account issue on that swtor account
https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
when i checked , they could not see an email , so have the screenshots handy when you call and ask to upload to a case whilst on the phone
Will do, thanks for checking. Appreciate it.
I have the screenshots ready.
I have the same problem, bought 60 days on the website few hours age and it says 'You have 59 days of subscription play time remaining' but not in-game, my EA account is PNCJ, my SWTOR account is HighAsFck and my Steam account is matthijs. Can you please manually activate my subscription please?
