Just bought the birthday bundle to get both the original Sims and Sims 2. I started playing the original Sims and only got maybe an hour in before the game crashed. Booted it up again and had the same issue. My computer is on Windows 11. The first time it crashed while I was creating a family. The second time was while I was in buy mode.
Had the same issue! This is what fixed it for me:
Go to “https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170” get 64 and 86. Then right click on sims.exe in the EA Games/The sims Legacy select compatibility (select windows xp 3 compatibility mode). And then right click on the sims.exe and select “run as admin”.
pandzia68 If your game is crashing whenever you play that one household, then I don't know what else to suggest, unfortunately. I don't have enough knowledge about the game to break it down further than "move around some files and see whether you can isolate the problem." But if EA does patch the game, which it sounds like is a real possibility in the near future, I'd try playing the household again.
skillerskubb What exactly is happening: is the game crashing on launch, while you're playing, or something else? I do see that your laptop's graphics driver is from 2017. The newest one available is from 2020, which is still not ideal but better; you can find it in Microsoft's update catalog:
https://www.catalog.update.microsoft.com/Search.aspx?q=hd%20graphics%205500
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
I also notice that the EA App is crashing, so if updating the graphics driver doesn't help, try uninstalling the App with Revo Uninstaller (the free version is fine) and reinstalling it.
B_25_cky If you're seeing this issue:
Sims 1 objects glitch. | EA Forums - 11850932
Please post in that thread including a dxdiag, as described in a few of my replies.
k93sbe That's not really enough information to go on, although ucrtbase.dll is a .NET resource. So try uninstalling and reinstalling your VC++ runtimes, as described here, under "Game won't launch":
[Read First] The Sims: Legacy Edition known issues | EA Forums - 11857456
If that doesn't help, please provide more information: a dxdiag, a description of the context of the game crashes, any other details that might matter.
Lilarone Try reseting your user data, as described in the last part of this post above:
Hey, fellow Sims 1 players! I wanted to share a solution I found for anyone experiencing constant crashes in The Sims 1.
After some troubleshooting, I discovered the crashes are specifically occurring when:
The Fix: Sim-ply ( ͡° ͜ʖ ͡°)disable Sim speech in the game options. The game should then run stable at superspeed without crashing. You can still keep other sound effects and music enabled - it's just the Simlish that needs to be turned off.
To disable Sim speech:
Hope this helps others who've run into these crashes!
Note: I have only tested this on the Legacy version of the game, not the original release. I can't confirm if this issue exists or if this fix works for the original version.
Omg it works!! Yet again, I'll see for how long. It seems with every hour played there's a new bug.
Hey, thanks for responding...how do I add a dxdiag? I'm awful with technology
WEIRD! It was the EXACT same for me. First time it crashed in family creation. second time in build mode. and since then it crashes reliably every 10-15 min. I have tried everything. It seems to just be unstable. Hoping for a patch asap
Did not work for me :( game crashed after exactly 10min
I tried this but it still crashed after 12 min :(
soooo fault address is the game .exe ???
Ea needs to incorporate automatic crash reporting in their app.
