[DO] Food not arriving

Hi maigan1​ 

Did you test multiple restaurants ? Are all the employees present ? Does it work if you run the restaurant ?

Was the food cooked but not delivered or never cooked ?

Hi  crinrict​    

I ran into food not being served at a restaurant today for the first time ever.  I've had DO since it was released but have been lucky enough not to have a lot of issues with it, although I know others have.

This was a restaurant I've used for a very long time and never before encountered food not arriving after being ordered.  This was a DO style restaurant date and I wonder if this task bug report might be somehow connected: [LS] [DO] Date tasks not getting ticked of | EA Forums - 5039021

I did order for the table and see the icon that food was ordered, even though the task didn't tick off as completed.  The icon correctly changed to the waiting for food one, but the date ended with no food ever arriving.  When I clicked on the table I didn't see "end meal and pay bill."  All I had to do was give up the table.  Hence, it's as though the game didn't register the order at all, even though the correct visual cues appeared.  Before leaving I looked for the waiter who had taken the order and couldn't find her on the lot.  I don't know when she left since I was socializing with the date.  There was a different waiter on the premises. I had taken a single sim to this same restaurant to eat just a few real-life days ago and it worked fine with it not being a date situation.

I have a couple more restaurants in different worlds in this save and will try them out as well.  No, I haven't tried playing as the owner.  LOL, I've only ever used restaurants as a paying customer.

I play on PC and have never used mods or cc.

Do you have the issue only on dates ?

I tested 2, the base game restaurant and one I downloaded off the gallery and neither worked.

All employees are present and I never tried running the restaurant, I just took my sims there for food.

The food was never cooked.

Hi  crinrict​    

The only time I haven't have food served is while on that particular date.  Testing on PC to replicate hasn't been as cut and dried as it should have been.  I took a single sim back to the restaurant the next day and food was served normally.  However, I took her parents back to the restaurant that night to try another date and darned if I didn't run into another bug I haven't seen in my game before.  This one:  [DO] No host or chefs at restaurant (Visit) | EA Forums - 12366393

The restaurant is in Sulani so I had the sims swim and talk and close to the end of the date the staff suddenly showed up.  By the time I could have one request a table, the date ended before they could be seated.  I went ahead and had them order to make sure more than one sim could successfully get a meal delivered and it was.  The following afternoon I sent the parents back to the restaurant to try yet another date and things went awry again.  As soon as they were seated they started popping up and down out of their chairs.  I had the male sim queued up to order food for the table and the female sim got out of her chair and walked to a waiter across the restaurant and the icon that food was ordered appeared and then changed to waiting for food to be delivered.  They still kept trying to get up and down, which I usually don't see at all.  It was at that point I realized that even though other staff was present, there was no chef in the kitchen, even though the visual clues that should have meant they were waiting for food were there.  I let the date play out to see if a chef ever arrived, but none did.  I even had them hang out for a while after giving up the table and no chef ever arrived.

The following day I took them to a restaurant in Newcrest.  All staff was present, and food was delivered.  The glitch was no options other than request a table and socialize would complete.  I can't say that all dates will end with no food served.  I can say that is the only situation for which I've not had food served but can't consistently replicate the issue.  If the restaurant in Sulani wasn't one that I have used for years with no issues, I would most likely think it was a glitched lot.  That's not the case though.  I know now that if sims are constantly getting up and down from their table that a chef is probably not on the lot, although that could extend to any necessary staff being missing.

maigan1​ The results I see could very well be due to the fact that I am on PC, not console.  Don't think for an instant that if our testing results are different that yours aren't equally as valid for your platform.  

maigan1​ 

was it also a date for you or just going there ?

crinrict​ 

Mine occurs when my sim is alone, on date events, and as a family. It appears that my food isn't cooked.

Hi crinrict​  

Not long after posting the additional testing results for you a few days ago, I realized that I had an LE that generated after the session where the chef didn't spawn on the restaurant lot, but other staff did.  I didn't immediately post it in this thread because I'm not sure it doesn't have more to do with the not spawning rather than the food not being served.  I wasn't, and am still not sure, if it belongs in this thread or the staff not spawning thread, or, if it contains something helpful to the team for both issues.  Ultimately, here it is since it generated while testing this issue.  If you or someone from EA would prefer I remove it from here and/or additionally post it in the staff not spawning report, please let me know.  My intent is only to provide information useful to the team to correct these issues.  I don't really know how to interpret what I see in LEs.

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