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jeffresims's avatar
jeffresims
Seasoned Newcomer
2 days ago

Ciudad Enamorada White Screen When Loading

Unable to load Ciudad Enamorada. Whenever trying to load into the world I receive a white screen with a greyed out worlds icon in the top left corner. I am able to load gallery, pack recommendations, household manager, etc, and can go back to Main Menu with ease but cannot gain access to that world. I have been playing this save file for a while, have multiple families in there so I know I have had access in the past. 

I have done the normal steps from repairing the game - removing mods - resetting cache files - starting a new game - removing the old Sims 4 folder in Documents and having the game regenerate the folder system. Nothing is working. 

I have nothing it happened after the update/ patch that installed the latest event package, prepping for Adventure Awaits. 

My conclusion is that it's a game issue due to it repeating in countless new game saves. 

SOS

 

2 Replies

  • krysiakot's avatar
    krysiakot
    Newcomer
    13 hours ago

    Hi, i'm having the same issue. I once created a rental in one of the penthouse lots, and the issue accrued. But this bug is happening in all of my new, fresh saves now.