hi i would be really grateful if anybody could advise me on this i’ve had random townies generate with enlarged eyes! i’ve removed all mods and cc even deleted sliders that i thought were the issue and im still having the issue i’ve included pics but I’ve searched all over google/forums and cannot find an answer it’s happening in all of my saves. I have also repaired my game 2x and still had no improvement! anything would help! thank you Edit By Crinrict: Adjusted Title to better reflect the issue

Hi tiannabbxo at which point did you remove your mods/cc ? Did you move the mods folder to the desktop and delete the localthumbcache file ? If you start a new save with no mods/cc, does the same happen ? Removing the mods won't make Sims that are already generated get removed so were new ones created after you removed them ?

hello! thank you for getting back to me i really appreciate it,If i start a new save with no mods or cc im still having the same issue. I moved my mods folder out entirely cleared all my cache files ( i regularly do) and its still happening, i thought it could of been a previous update so i only started using townies that were recently uploaded to the gallery but it’s still happening. I removed my mods/cc once i started seeing townies who don’t have large eyes suddenly having that bug (caliantes) i did notice when i made a sim with all my mods and cc i placed her in a new save and the game removed the body preset and she had large eyes so i went through and deleted sliders/presets but then when i placed her sim again in the household so she was duplicated the new sim was completely fine! this is happening to just random townies let me know if you need anymore information

Try the following - Close the game- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old- Repair the game- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. - Start a new save game- Check if you still have the error- Report back with your results for further steps on how to get your stuff back.

hi! the only problem is that i dont want to update my game as some of the bugs/and my mods are not all updated and i think if i repair it updates the game also so should i try this when im ready to update?

Oh, you haven't updated yet ? Unfortunately bug reports are only valid on updated games. I'm moving this to game place and we can revisit this when you're ready to update.

NPCs generated with big eyes | EA Forums

18 Replies

crinrict
Hero+
12 hours ago
Yeah with whatever Sim you can duplicate the issue is fine.
tiannabbxo
Rising Novice
2 days ago
hi i can do that! but it will have to be the gallery sims my sims have CC on them if that’s okay and thank you
crinrict
Hero+
2 days ago
Just wondering if you saw any special trigger.

You seem to be able to replicate it on a new save as well though so could you do the following (as I can't really play test this properly):

Start a new save

Place your Sims

Play for a while, keep saving regularly

Wait for it to happen. Once it does, save under a new name.

Send me both the save before it happened and the one after.

To send me the save, upload them to google or onedrive and DM me the link (make sure they are public)
tiannabbxo
Rising Novice
3 days ago
hi!
they will look fine because that’s what happening in my game, they’re fine. Until a few sim weeks or days later their eyes change. Nothing changes with the sim just the eyes. That’s why i said it’s happening to pre made townies made by EA that came with love struck also, but it’s now feeding its way into nearly most of my tray sims.
crinrict
Hero+
4 days ago
Is anything special happening when this happens ? Travel ? Outfit change ? Taking them to CAS ?

They look fine when I place them in my game.
tiannabbxo
Rising Novice
4 days ago
hi, yes i can but it’s happening to townies made from EA also for example some of the love struck townies. the sims i have in the picture are from -sleepyboyrun
crinrict
Hero+
6 days ago
Could you post some creators/Sims names from the gallery this happen to so I can test if I can duplicate this ?
tiannabbxo
Rising Novice
7 days ago
yes! i created new files and still having the same issue
crinrict
Hero+
7 days ago
Did you try the folder rename as well ?
tiannabbxo
Rising Novice
8 days ago
hi i would be really grateful if anybody could advise me on this. Townies from the gallery that i have placed in my game which were fine at the time after a few times playing their eyes seem to have enlarged, its affecting my sims ive made myself and saved in my tray randomly . i removed my mods/cc the eyes dont change they seem to stay the enlarged shape. Its happening in all of my saves. I have repaired my game 4x and still having issues. I have attatched pictures below for examples. I dont think this started happening until after business and hobbies. Please help me regarding this im really not sure whats happened, nearly all my sims i have created in my tray seem to be affected plus non cc townies. My game is updated to the most recent patch.
my townies