Forum Discussion

pingvinlu's avatar
2 years ago

[Solved] LE during game launch

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 1.108.335.1220
What expansions, game packs, and stuff packs do you have installed? All EPs except Lovestruck, most of GPs and SPs
Steps: How can we find the bug ourselves? try to perform any action
What happens when the bug occurs? "[manus] Error during initialization of service tuning_instance_manager." LE occurs on EA/Sims 4 folder during game starting. After that sims stuck on any action such as washing hands, interaction, etc
What do you expect to see? performed action
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It starts after July updates

I cleared cache and repaired the game but even new save works the same — sim perform only one action and endlessly continuing  it or just stay idle.

LE file creates during game initialization not even opening the saves or new game

Full LE file is under the spoiler 

Spoiler
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>e5091b8cecf3fe6766ad1c70</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-08-02 20:51:14</createtime><buildsignature>Local.Unknown.Unknown.1.108.335.1220-1.300.000.188.Release</buildsignature><categoryid>core_services.py:164</categoryid><desyncid>e5091b8cecf3fe6766ad1c70</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (AttributeError: 'Somewhere' object has no attribute '_require_carried')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 231, in _execute_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 252, in _execute_func_and_calculate_time&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 50, in on_start&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\interactions\interaction_instance_manager.py", line 101, in _use_animation_constraint_cache&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 160, in read_ac_cache_from_resource&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\animation\animation_ac_cache.py", line 188, in _merge_cached_constraints&#13;&#10; File "interactions/constraints.py", line 1576, in interactions.constraints.Constraint._intersect_kwargs&#13;&#10;AttributeError: 'Somewhere' object has no attribute '_require_carried'rtim=0&#13;&#10;Client Session Time: 16.38&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,263,0,5776&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Версия 14.5 (Выпуск 23F79) GPU: Apple M1 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;</desyncdata></report>
</root>

5 Replies

  • My game is acting up too.  I'm able to get into it but I'm not able to bring up the social interactions wheel when clicking on my own sim or when clicking on newborns. I have to hope that one of my sims will go feed and change my baby before social services shows up and removes them from the home. I'm also not able to pay any of my bills because every time I try it says they aren't due yet even though I am getting notifications on my notification wall that my bills are due.  This all started after the disastrous July update.  My social interaction wheel is showing up with pictures rather than words on some of the options and I don't even know what it means.  I tried playing on a new save, changing lots in my old saves, starting a new family.  Nothing is working.  I even tried uninstalling and reinstalling the game.  This is really frustrating because I never had these types of issues when I played after buying a hard copy disc.  Ever since everything went digital, all these problems have been occurring and I pay too much for this to continue.  It's starting to become unenjoyable to play.

  • @pingvinlu 

    I'm looking into this LE currently on Mac for my own interest. Would you be up for doing a Terminal search for me and copying/pasting the results here? It's very simple. 

    Open Terminal (Applications > Utilities) and copy and paste the following command then hit Enter/Return:

    find / -type d -name "*Sims 4*" 2>/dev/null

    After a little while it will return the results of the search. You'll know when it's finished searching because the command prompt will reappear. Please copy and paste the results in a post here.

    Depending on the results we may do another but that one should do for now 🙂

  • pingvinlu's avatar
    pingvinlu
    2 years ago

    @Bluebellflora, sure. Here are full results

    % find / -type d -name "*Sims 4*" 2>/dev/null
    /Library/Application Support/Origin/LocalContent/The Sims 4 /Library/Application Support/Electronic Arts/EA app/InstallData/The Sims 4 /System/Volumes/Data/Library/Application Support/Origin/LocalContent/The Sims 4 /System/Volumes/Data/Library/Application Support/Electronic Arts/EA app/InstallData/The Sims 4 /System/Volumes/Data/Users/lulu/Applications/The Sims 4 Packs /System/Volumes/Data/Users/lulu/Applications/The Sims 4.app /System/Volumes/Data/Users/lulu/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app /System/Volumes/Data/Users/lulu/Documents/The Sims 4 /System/Volumes/Data/Users/lulu/Documents/Electronic Arts/The Sims 4 /Users/lulu/Applications/The Sims 4 Packs /Users/lulu/Applications/The Sims 4.app /Users/lulu/Applications/The Sims 4.app/Contents/Resources/The Sims 4.app /Users/lulu/Documents/The Sims 4 /Users/lulu/Documents/Electronic Arts/The Sims 4
  • Ok, it seems like after August update (1.108.349.1220), deleting old Origin files from ~/Library folder and reinstalling game the problem is solved.

    There is no LE during game launch, and I can play my game again. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago

    @pingvinlu

    Oh interesting! Which specific files and were they Origin or EA App? I have manual reset guides for both Origin and EA App that trash all the relevant files in ~/Library and /Library but it would be helpful to know which precise files you had to trash to get rid of the LE.